Technology has made it easier to connect with people and discuss business and current issues, but an important skill has suffered. That skill is communication. More and more people find genuine communication difficult since they’re used to using technology to talk with others and lack experience in solving issues. As a professional, it’s important to develop strong communication skills that you can use in your business ventures. Dealing with people is vital in any profession and it’s a skill employers find valuable and can make you stand out. You’re probably wondering how you can improve your communication skills, so read on for some tips to make your communication outstanding.
Know your point
Before you begin trying to convey an idea, make sure you know what your point is going to be. It’s common for people to begin speaking, stating facts, and offering their thoughts, but then trail off because they do not have a clear understanding of what they were trying to say. If you’re going into a meeting or having an important conversation, think about what your end goal is and what you would like to convey.
Gauge your audience
As you’re speaking, gauge your audience. Do they seem engaged in what you’re saying? Is your topic appropriate for the group you’re in? If it seems that no one is listening to what you’re saying, back off or approach the conversation in another way. Consider stopping and asking people for their input to give them a chance to speak.
Keep it short
No matter what you’re saying, if you’re attempting to communicate it to other people, do your best to keep it short, whether it’s a presentation or a speech. No one wants to listen to another person drone on for half an hour about something they may not care much about, so plan out what you’ll say beforehand and keep it as succinct as possible.
Know how to listen
While communication depends on what you say and how you conduct yourself, an awful lot also depends on knowing how to listen and engage with other people. If you’ve been speaking for a while, stop, and see what the other person has to say. It’s vital that you know when to be quiet and listen to others’ opinions or information on a topic. Make a point to sincerely listen to what they’re saying, even if it isn’t well-thought out or is difficult to understand. People greatly appreciate another person who listens well.
Finally, ask questions when you’re having a conversation with someone else. People like when others show interest in what they’re saying and the best way to do that is through thoughtful questions that relate to the topic at hand. As someone’s speaking, make a note of a point you might need clarification on or something you agree with and have similar experiences.